I’m really annoyed with them right now over a few things. Back in Feb or ’09 I bought Shadow Kiss by Richelle Mead. This is a good book and was a re-read for me. I read the print version and when the audiobook showed up I listened to that too. The problem was is was missing an entire chapter. Chapter nine. I contacted them on February 13 and alerted them to the problem. I got a polite email stating they would fix it. I checked back on March 12 for an updated version, still missing chapter nine. I contacted them again. They said they have “elevated” it to some special elevation. Well April 3rd rolls around and I check back again. Still the old version. This entire time I have been waiting, they have still been selling a butchered copy of the book to unsuspecting customers. I asked them in the second email why they still had it up. The CSR said that she had requested it to be pulled or have a notation added to the page. That never happened. I also asked them why they would’t send a email out to all the customers with bad copies. They never directly answered that question, and as far as I can tell, they never alerted any customers to the problem.

Something else that never happened? I put in a review in early February about it missing a chapter, the review was never posted. Did you know Audible edits reviews? Apparently if it might hurt sells, like this would have, they just hit the delete key.

So, incomplete books, dishonest behavior, deleting unfavorable reviews, and charging two credits for one book. I’m pretty much done with Audible. But I still have a contract with them to finish up. December and it’s done.