ATT UVerse Online Tech Support SUCKS!

Just need to take a moment to vent my frustration with ATT Uverse.  In particular, its online tech support and on the side its internet service.

• ATT Uverse online technical support sucks – it literally routes you to att wireless tech support which as you might guess, can do NOTHING to help you with a att Uverse problem
• Att Uverse internet is slow/down more than its up.  Cable and phone service is normally reliable although as I write this, our entire service has been down for 4 hours and counting.  I also have a time warner cable account just for internet, and I use it 90% of the time because it is far more reliable than ATT Uverse internet.  Speeds are about the same, I would have considered consolidating entirely into ATT Uverse, but I can’t trust it.

One of the extra sucky things about ATT uverse is that when its down, out, whatever, you have no phone, no internet, no tv, you can’t even watch shows recorded on your att uverse DVR!